In recent times it has become apparent that Google is slipping and sliding with the quality of its services. Across the board. I use quite a lot of Google services and some for quite critical business applications such as email and calendar. Google Apps has made major strides forward in bridging the gap between the web and traditional desktop applications, however recently reliability has become an issue. The most serious outage was an account lockdown on my Gmail which lasted about 4 hours for no apparent reason, I am of course not alone here and read many stories of infuriated users across the web. The most perplexing ongoing issue is that Google spreadsheets have not being loading or displaying for over a week now, this is very inconvenient as it is a tool I have come to use heavily.

Other services such as Adsense and Blogger have seen trouble recently also. My Adsense account suddenly disappeared overnight and had to re-apply to open an account. This kind of malarky is not on at all, especially when money is lost as a direct cause of a software glitch. Even after re-instating my Adsense account, Blogger started acting up with unusual error messages arising from the switcting of publisher ID which is still simply not possibly, probably due to a bug in Blogger. However, despite the troubles with Adsense and Google I have to admit that Google’s support team have been helpful in troubleshooting these issues and relatively quick to respond.

To me it would appear Google has grown too big for its own shoes and signs of sloppiness are starting to show.

Tags: Google, Google Apps

This entry was posted on Tuesday, August 12th, 2008 at 5:21 pm and is filed under Google. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.