Home > Blog > Incompetence of 3 Ireland «
I would like to take the time to advise anyone contemplating buying mobile broadband from 3 Ireland on bill pay not to do so. I signed up for this service in December 2007, while the connection speed was somewhat ok to use I no longer required this service and went to cancel. This was when the fun started. I rang 3 to inform them I would like to cancel my contract last novemember. First they said they would give me 2 months free broadband, I did not want this I simply wanted to cancel the contract. In January 2009 I received another bill was quite frustrated my cancellation had not been processed at which time they said I must give 30 days notice, which I had done in Novemember previously. It is now March and they have still yet to properly cancel, naturally I cancelled direct debit with my bank only to recieve letter the other day saying my account had been restricted and that I owe them money for a months usage and when I rang them I was told my cancellation was ‘on hold’ until payment received. Each time I called it was a call centre with what sounded like an Indian each time, and I really hate talking to these pompous arrogant people. Long and short that pissed me off is that I do not want to see my impeccable credit rating tainted by inept employees at 3 Ireland.
