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Posts Tagged ‘Sys Admin’

Blue Star Data Centre scheduled maintenance 14/5/2010 - 16/5/2010

Monday, May 10th, 2010

We will be performing a complete migration and upgrade of our data centre during the week.  There will be scheduled downtime from 5pm 14/5/2010 to 12am 16/5/2010.  Email and web services will be unavailable for up to 48 hours over this weekend when we transfer DNS records for our servers.  We would like to apologise for any inconvenience this may cause clients over the weekend.

This is essential maintenance which will result in improved performance and reliability as well as additional security for Blue Star services and all our clients.  Thank you for your understanding.

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Gmail annoyances and downtime

Saturday, December 5th, 2009

I am beginning to loose faith in Google’s services, perhaps they are getting too big for their own boots and letting quality and engineering standards slide.  There was a time one could always rely on Gmail but increasingly over the last year there have been numerous Gmail outages.

At the moment I cannot send/delete/view emails on either my Google Apps or personal Gmail account.  As email is vital to my business this is most unacceptable, these problems have been going on for 5 days now, I tried the usual troubleshooting such as disabling Gears and Labs, alas to no avail.

In the end I fell back on my in-house SMTP server running in tandem with Gmail so I can at least get mails out to clients and other contacts.  Of course not everyone has the luxury of their own mail server and I really feel for those who are currently totally without email.

Any clients who are using Google Apps who are affected by this outage can contact us to setup a temporary webmail account on our data-centre so they can send out emails for the duration of this  outage.  You will still receive mail on your Gmail account, but can send from http://webmail.bluestar.ie.

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New Web-based email for clients with mobile access

Tuesday, June 3rd, 2008

Blue Star have just released a new webmail upgrade for clients wishing to get their email via the web as an extra to MS Outlook or their preferred email client. Existing clients should get in touch to avail and get set up with this new system. The new software allows clients to access their email on a mobile device such as a PDA or mobile phone.

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Results of recent anti-spam measures on Blue Star hosted email

Thursday, January 31st, 2008

We recently undertook a major project to curtail the spiralling spam that was afflicting some of our clients servers. We applied several patches and upgrades and made some major configuration adjustments to secure our server along with better control of spam. After a month of tweaking and monitoring the mail servers we can verify that spam has been all but eliminated, of course spam is a plague with no certain cure but we are committed to ensuring continued service levels with minimum spam. The graph below shows the resulting mail queue for the duration of the project.

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server monitoring tools - are you overspending on IT infrastructure?

Friday, January 19th, 2007

Many organisations have over spent on hardware without realising it. About a year ago I looked into proper server monitoring tools, and of course being Linux servers I wanted to monitor I found some very capable free open source solutions. First is munin, which runs over a web interface, but has standalone server which means you can monitor Apache, along with mail services and any other services you may need to keep an eye on. It also emails when a service restarts or dies. For our own purposes we have written a WAP gateway for munin to allow us to check and restart services and server status when an internet connection is not otherwise available. We have also set up email alerts to be redirected to SMS as events occur.

Another nice piece of software is monit, which generates reports on just about every aspects a sys admin would need to know about a system, CPU, disk usage, tasks, mail queues and a host of other useful tid-bits along with a full historical graphing for most too…this can easily identify bottlenecks or under usage of server resources.

Plenty of details on setting these up can be found on howtoforge.net

If you would like to obtain the WAP/SMS solution outlined above, please get in touch with sales@bluestar.ie for a quote. SMS solution only available in Ireland, but WAP application can be used anywhere.

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windows explorer crashed? bring windows back to life…

Thursday, December 7th, 2006

How often have you come across a non-responsive windows explorer? Try shutting it down with the task manager? That can be fine for a lot of cases and solve the problem, but in some cases the desktop is cleared and unresponsive. Before today I would usually reboot. Of course, since you have no taskbar it is worth using Alt-Tab to flick between programs and save any documents first. But why reboot I thought to myself? If a system service crashes in Linux there’s seldom a need to reboot, simply restart that service again. On a Windows XP machine, killing the explorer processs then if it does not come back up itself, use New Task and run ‘explorer’. Should bring your desktop back to life and fully working!

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Blue Star Web Design Ireland
e: sales@bluestar.ie
t: +353 86 3318412
Tipperary Town

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